When you’re looking for volunteers for your bingo, whether it’s someone to work in your concession stand or to greet people at the door, the same rules apply in getting and training your workers, and keeping your workers happy.

1. When considering someone for a position, make sure they understand exactly what needs to be done and what skills they will need for the job. In some cases you might adjust the duties to match a particular person’s assets. Also be flexible to the possibility of modifying a job to suit potential volunteers.

2. You can recruit people from your bingo hall! Just because they’re playing doesn’t mean that’s all they’re interested in—maybe some of them would like to help. This is where your customer service skills will come in handy, because good customer service leads to good customer relations. If you know your customers, you’ll have a good idea of who might be a good recruit for your bingo.

3. Go ahead, talk up the position! You enjoy running your bingo, don’t you? Give your recruits the same outlook! Make the job exciting for them!

4. Most of your volunteers probably have lives outside of bingo, so be as flexible as you can with them. Try to accommodate their availability requirements.

5. Remember your bingo is for a charity. Explain your charity to all of your workers so they know the wonderful cause they’re working for.

6. Thank your workers! A smile and a thank you will go miles with your workers, and regular recognition of a job well done will really show them how much you appreciate their efforts!

7. Communication goes both ways. You can give your workers guidance, but be open to comments and suggestions. Chances are they will often have good ideas that could really help the bingo’s profit.

8. You can’t work on an empty stomach, and neither can your workers. Bingo rules allow for up to $10 in food and drinks for your workers, so make sure you feed them!

9. Some of your workers may need transportation to and from your bingo. Offering a ride may keep a worker around longer.

10. Finally, the best way to recognize a great team is to show them to your customers. Take pictures of everyone and turn them into a collage. Post it in front of your hall with a big “Thank You” heading.