Wholesale Bingo Supplies Terms of Use
Shipping
Our Guaranteed Same Day Shipping Policy: We make every effort to ship all in-stock bingo supplies products that are ordered by 2:30 p.m. EST the same day. Every effort is made to ship all in-stock orders placed after 2:30 p.m. by the next business day.
If your bingo supplies order must be delivered by a certain date, be sure to list this in the "comments" section of your order. This will help us to deliver your bingo supplies on-time even if there are any backorders or other potential difficulties with your order. NOTE: Simply, listing the date that you must receive your bingo supplies order in the comments section is not a guarantee. Wholesale Bingo Supplies ships bingo supply orders to our customers extremely fast. In fact, most orders are in our customers hands within a few business days. However, we strongly recommend that if you are on a strict deadline, that you select expedited shipping.
Expedited Shipping will always receive priority over ground shipping. If you select expedited shipping for your bingo supplies order, your order will always receive priority over ground, and we will guarantee your date. As the UPS map below is simply a guideline (although a mostly accurate one), you should be careful when relying upon it if you are on a tight schedule.
Free Ground Shipping
Orders over $75 receive free UPS ground shipping within the continental states.
We do not ship to any PO Box.
Customers receiving bingo supply shipments into Canada and other International destinations are responsible for all duties and taxes levied by their location country.
All products are shipped via UPS ground unless selected otherwise.
UPS Ground Shipping Map: The following UPS map is meant as a guideline and, while it can be relied upon in most cases, it is in no way a guarantee.
Return Policy
Be sure to inspect your bingo supplies order both for shipping damage and for accuracy within 24 hours of receipt. If you would like to return your bingo order, you must receive an authorization and an RMA# from us in order to potentially receive a refund. Further, all defective products must be returned within 10 business days of receipt.
Orders must be returned in good condition to receive any refund. Returned orders may be subject to a restocking fee up to $10.00 or 25% of the original purchasing price, whichever is greater.
Order Cancellation Policy
Bingo product orders may be cancelled by email or phone call, and a refund will be issued. However, once the order has shipped no cancellation is possible and no refund will be given until the bingo products are returned in good condition. And then the refund will be for the products only. No refund will be given for any shipping charges that have been incurred.
It is the customer's responsibility to make every effort to contact Wholesale Bingo Supplies to communicate that they want to cancel their order. Wholesale Bingo Supplies will make every effort to stop the order from shipping once they have received the cancellation request from the customer. Realize that sometimes emails are not read for some time, and that phone calls must be communicated among our departments. Your phone or email cancellation does not guarantee that your order will be cancelled in time before it is shipped by our shipping department.
That said, if you give us a sufficient amount of time (a couple of hours at least) with your cancellation notice (especially if you call), we should be able to accomodate you.
